Automated post-sale follow-up that collects valuable feedback, detects problems early and strengthens customer loyalty.
Customers who feel valued return more frequently
Structured feedback to improve products and services
Identifies problems before they escalate
Increases customer retention by up to 35%
The sale is just the beginning of the relationship with your customer. Our automated post-sale follow-up system ensures every customer feels valued and cared for long after completing their purchase, transforming one-time transactions into lasting and profitable relationships.
AI agents make strategically scheduled follow-up calls, collecting genuine feedback about the purchase experience, product or service quality, and overall satisfaction level. This information not only helps you continuously improve but also identifies cross-selling opportunities and positive testimonials.
When problems or dissatisfaction are detected, the system activates proactive resolution protocols, escalating critical cases to your human team with complete context. This early detection capability transforms potentially lost customers into brand ambassadors, demonstrating that you care about their experience beyond the initial sale.
Discover how leading companies strengthen relationships
High-end furniture store selling expensive products but missing cross-selling opportunities and referrals. Needed to maintain post-delivery contact.
40% increase in cross-sales, 25% more satisfied customer referrals, and valuable feedback to improve delivery services.
B2B software company selling annual licenses. Customers disappeared after implementation and didn't renew due to lack of follow-up.
Renewal increased to 85%, problems detected before escalating, and customers more satisfied with proactive support.
Premium dealership selling luxury vehicles but not capitalizing on post-sale relationship for services, accessories and referrals.
60% customers return for services, 30% more accessory sales, and solid base of loyal customers and brand ambassadors.
Schedule a personalized demo and discover how to strengthen loyalty with AI.